Return Policy

🔹 Quick Policy Preview

✅ Exchange & Returns – Request within 48 hours of delivery (7-day return window).
💳 Prepaid Order Refunds – Processed after a handling fee of ₹160 per product.
💰 Store Credits – Available for all returns, mandatory for COD orders.
🚫 No Bank Refunds for COD Orders – Only store credits will be issued.
⚠ Multiple Return Customers – Not eligible for bank refunds.
📦 Return Conditions – Items must be unused, unwashed, and in original packaging.
🚀 Processing Time – Refunds and exchanges take 5-12 working days.

We aim to provide a seamless shopping experience. Please read our policy carefully before making a return or exchange request.

Return or exchange requests must be placed within 48 hours from the delivery date.
The 7-day return period is calculated from the delivery date as Day 1 (e.g., if delivered on 1st, the last return date is the 6th).
No exceptions will be made for delayed return requests, and our automated platform will not accept late submissions.

We offer a one-time exchange per order within 7 days of delivery.
Items must be unused, unwashed, and in original packaging with tags intact.
Customers must bear the shipping cost for exchanges unless there is a manufacturing defect.
If a product has a manufacturing defect, we will arrange a reverse pickup at no cost.

📌 Exclusions:

Bank Refunds (Prepaid Orders Only)

Bank refunds are not available for COD orders.
Handling & Shipping Fee: ₹160 per product will be deducted from the refund.
Customers who have requested multiple returns previously are not eligible for bank refunds.
Refunds take 5-12 working days after quality check approval.
Mandatory: A video proof of package handover is required to process refunds. If the wrong or used product is returned, we are not liable for refunds.